Our Story

Learn More about Ella’s Homecare

Established in 2020, Ella’s Homecare was founded with a deep commitment to delivering exceptional, person-centred care within our local community and providing high-quality live-in care across London and other regions of the United Kingdom. Each of our care plans is carefully assessed and tailored by experienced healthcare professionals to ensure you receive the highest standard of support in the comfort and familiarity of your own home.

Ella’s Homecare service is a leading provider of exceptional live-in care services across the United Kingdom and specialist in hourly & nightly care services exclusively in London. Our professional, family-run business flourishes on the vision of our founder Gresa Turjaku: ”people deserve dignified care at home”.

This vision became the driving force behind my deeply personal journey, my beloved grandmother, a woman who had always been full of life, was suddenly struck by health issues that led to significant challenges. During this time, she unfortunately did not receive the level of care she deserved, and her experience with inadequate carers only added to her difficulties.

The loss of my grandmother had a profound impact on me. It opened my eyes to the importance of proper care, attention, and compassion—things that go beyond just medical treatments. It made me realise that quality of life is more than just surviving; it’s about living with dignity, comfort, and support.

This experience fuelled my passion for helping others, and I knew I had to create a service that focuses not only on healthcare but also on the well-being of the person as a whole. Our mission is to ensure that people, especially the elderly and vulnerable, receive the care they truly deserve, where they feel valued, respected, and cared for—at home.

Our company is built on the belief that everyone deserves to live their life to the fullest, no matter what health challenges they face. It’s not just about providing a service; it’s about making a difference in people’s lives—just like I wish I could have done for my grandma.

Our Philosophy of Care

We have a core belief that everyone is entitled to care that is safe, dignified, coordinated and provided in a comprehensive way. Our carers are trained at our training academy to ensure high-quality care at all times. You can feel confident that you are safe in our hands, contact us to find out more.

Exceed Your Expectation

At Ella’s Homecare we strive to meet and exceed all of your expectations you may have about our care service. We will always promote your independence and enable you to achieve the highest quality of life possible. Our approach is always to put you and your well-being first.

Our services offers :
✔️Equal Opportunity for everyone
✔️care plans by Health care professionals
✔️Fully trained carers & DBS checked
✔️English spoken
✔️One to one care
✔️Holistic approach

Ella’s Homecare Service vs Competition

We offer the most flexible options in the market. Our carers are on standby for any urgent cover.

We have our own training academy, which ensures Carers are fully compliant with CQC standards. Your safety is our priority.

We have our office open from 8 am to 6 pm, 7 days a week, and a dedicated account manager will be on-call during out-of-hours.

We offer the most competitive pricing in the market without compromising on the quality of care, making us affordable for you or your loved one.

We have highly skilled nurses who visit you to understand and assess your care needs for a tailored care plan.

To ensure a smooth transition, one of our Field Care Supervisors will be there to guide you every step of the way. We’ll carefully match you with a live-in carer who suits your unique needs and personality, providing the support necessary to keep you safe, comfortable, and happy at home.

Unlike large care agencies, we pride ourselves on our connections we make with our clients and their families; this is our passion.

We offer an expert Home Care service to ensure your loved ones receive the attention they deserve in the comfort of their own home. With specialised services available in Camden, Hackney, London and surrounding areas.

Speak to Justyna, Care Manager at Ella’s Homecare

If you would like to know more about how Ella’s Homecare can support you or your loved one at home, speak with a member of our Customer Care Team. Who are on hand to answer any questions you may have.

Our Affiliates

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Looking for Live-in care or hourly care ?

At Ella’s Homecare, we provide high-quality, one-to-one live-in care and flexible hourly care across the UK. Whether you need full-time support or a few hours of help each day, our personalised care is built around your needs. Speak with one of our friendly care managers today to find the right support for you or your loved one.

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